Refund Policy

Fiddy Send | Last updated: September 12, 2026

Paid Plans

Once a license key has been issued and delivered, refunds are not available. License keys are software products that cannot be returned after access.

Before License Issuance

If payment was processed but license activation fails due to a system error, contact support for a full refund or manual license activation.

Free Tier

The free tier has no cost and no refund applies.

How to Request Help

Contact support@fideantech.com with your payment reference if you believe a refund is warranted. Each request is reviewed on its merits.

Chargebacks

Disputed payments without prior contact may result in license termination.